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Privacy Policy

The Most Ancient Anamnetic Order of Trikala

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This privacy policy sets out how The Most Ancient Anamnetic Order of Trikala (MAAOoT) uses and protects any information that you provide when you use this website, engage with our services, or participate in our programmes.

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MAAOoT is committed to ensuring that your privacy is protected in accordance with the General Data Protection Regulations 2018 (GDPR) and the Data Protection Act 2018. Should we ask you to provide certain information by which you can be identified when using this website or our services, you can be assured that it will only be used in accordance with this privacy policy.

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MAAOoT may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from 01/01/2021.

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Any questions regarding this Privacy Policy or our privacy practices should be sent to:


Email: privacy@maaoot.org

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What We Collect
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We may collect the following information:

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When you visit our website:

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Referring website addresses

 

When you contact us or subscribe:

  • Your name

  • Email address

  • Phone number (if provided)

  • Message content

  • Communication preferences

 

When you apply for or participate in our programmes:

  • Contact information

  • Date of birth

  • Emergency contact details

  • Health information relevant to participation

  • Previous experience and background (as relevant to your journey)

  • Payment information (processed securely through our payment provider)

  • Session notes and progress records (with your guide)

 

When you engage with our content:

  • Podcast listening preferences

  • Blog post interactions

  • Email engagement metrics

 
What We Do with the Information We Gather
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We require this information to understand your needs, provide you with better service, and in particular for the following reasons:

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Service Delivery:

  • To process applications for our programmes

  • To provide guidance and instruction

  • To maintain records of your progress and journey

  • To communicate with you about your sessions and practices

 

Communication:

  • To respond to your enquiries

  • To send programme-related information

  • To provide resources and materials relevant to your journey

  • With your consent, to send newsletters, blog posts, and podcast updates

  • With your consent, to inform you about new programmes or offerings

 

Internal Operations:

  • Internal record keeping and programme improvement

  • To improve our website and services

  • To ensure the safety and wellbeing of all participants

  • For statistical analysis (using anonymised data)

 
Legal Basis for Processing
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We process your personal data based on:

  • Consent: Where you have given clear consent for specific purposes

  • Contract: Where processing is necessary to fulfil our services to you

  • Legitimate interests: Where necessary for our legitimate business interests (such as improving our services)

  • Legal obligation: Where we need to comply with legal requirements

 
Data Retention
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We retain your personal information only for as long as necessary to fulfil the purposes outlined in this privacy policy:

  • Programme participant records: Maintained for the duration of your participation plus 7 years

  • Email communications: Until you unsubscribe

  • Website analytics: 26 months

  • Payment records: As required by financial regulations

 
Security
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We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.

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All data transmissions are encrypted using SSL technology. Access to personal information is restricted to authorised personnel only, and all staff are trained in data protection requirements.

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How We Use Cookies

 

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

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We use cookies for:

  • Essential website functionality

  • Remembering your preferences

  • Anonymous analytics to improve our services

  • Social media integration (where you choose to interact with these features)

 

You can choose to accept or decline cookies through your browser settings. Declining cookies may prevent you from taking full advantage of the website.

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Third-Party Services

 

We may share your information with trusted third parties who assist us in:

  • Payment processing (we do not store payment card details)

  • Email communication services

  • Website analytics (using anonymised data)

  • Cloud storage providers

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All third-party processors are required to maintain appropriate security measures and process data only according to our instructions.

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Your Rights

 

Under GDPR, you have the following rights:

  • Access: Request a copy of the information we hold about you

  • Rectification: Request correction of inaccurate information

  • Erasure: Request deletion of your information (subject to legal requirements)

  • Restriction: Request limitation on how we process your information

  • Portability: Request your data in a transferable format

  • Objection: Object to certain types of processing

  • Withdraw consent: Where processing is based on consent, you may withdraw it at any time

 

To exercise any of these rights, please contact us at privacy@maaoot.org

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Children's Privacy

 

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children under 18.

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International Transfers

 

Your information may be transferred to and stored on servers located outside the European Economic Area (EEA). We ensure appropriate safeguards are in place for such transfers in accordance with GDPR requirements.

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Links to Other Websites

 

Our website may contain links to other websites. We are not responsible for the privacy practices of other sites. We encourage you to read the privacy statements of any linked sites you visit.

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Changes to This Policy

 

We may update this privacy policy from time to time. The updated version will be indicated by an updated "effective from" date, and the updated version will be effective as soon as it is accessible.

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Contact Information

 

If you have any questions about this privacy policy, our data practices, or wish to exercise your rights, please contact us at:

Email: privacy@maaoot.org
 

Complaints

 

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

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Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

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Website: https://ico.org.uk
Phone: 0303 123 1113

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